Why Choose EmicoCloud as your Salesforce CRM Development Company
Are you looking for a simple, cost-effective, stable but reputable CRM and would like a competent partner with many years of experience to accompany you during implementation or administration? Then you are right with us.
We offer comprehensive Salesforce solutions that cover a wide range of industries, including: Banking, Healthcare, Retail, Hospitality and Manufacturing.
Our core values and responsiveness to new technologies make us stand out.
EmicoCloud - Salesforce Development Company creates custom Salesforce CRM and cloud computing solutions for businesses and organizations of various sizes.
We are committed to becoming a trusted Salesforce advisor and are focused on providing phenomenal Salesforce service.
We help clients become more responsive by empowering them with social, mobile and cloud technologies.
We have successfully completed numerous engagements assisting clients design, develop and manage a wide range of solutions based on Salesforce.com.
No matter how big or small your company or the Salesforce CRM project success requires planning, commitment, and strong sponsorship from your company’s executive team. It’s also critical that you understand the needs of your managers and users before getting started. Without a detailed understanding of these needs, it’s easy to go overboard in customizing the application just because it’s so easy.
Planning and preparation of business activities before implementing Salesforce is a successful step in accomplishing the implementation process. First, you need to evaluate the objectives, goals and vision of the organisation to enhance its business growth. Prepare all your data and contacts, excluding duplicate accounts, from the existing platform to be transferred to Salesforce after implementation.
Speak to key users within your organisation to deeply understand their needs, business processes, and expectations from your new system. Decide who should be the key decision makers and involved from your organisation. Finalise who will be your Project Manager, Admin, etc. If you are doing a custom integration, you may need IT too. Teams from marketing, sales, customer service will be using Salesforce, so they will need to be considered as well. As part of your plan, list everyone out with their names, roles, and reasons as to why they should be a part of this project. Be sure to communicate to your team members at an early stage and set expectations from the initial phase.
Change is dynamic. Implementations can swiftly go haywire if there is vague communication from the beginning of a project. Communicate to your organisation that you will be implementing Salesforce. Then, develop a plan to communicate prototype meetings, training dates, and your timeline when you plan to go live. Be sure to safely keep the communication plan with you even after you have launched Salesforce. It will be quite useful to you for releases, updates, and future projects.
The end-users of Salesforce are the ones who will eventually ensure the success of your CRM initiative. They will use the system every day; hence, share your scope of work and workflow with them. Keep them in the loop throughout the project. Involve your customers in the Salesforce implementation process as they will give you deep insights. Constant and clear communication among the project team and the larger user community will encourage support and feedback. Integrating that feedback encourages everyone involved to take ownership.
Evaluate and make a decision as to which data you want to import into your new Salesforce CRM Implementation system. Initially, import a small batch of data to verify whether all the fields are available and import properly. After authenticating all these data, import all the remaining data for successful CRM implementation. You can now switch between existing platform to Salesforce CRM.
Define your data maintenance responsibilities lucidly. Ensuring the consistency of data and its successful merging are crucial to having data integrity. Without data integrity, your brand-new Salesforce org will often have duplicate, irregular, or inconsistent and missing data. Preparing for such data disasters in advance and having tools ready to clean and prevent such occurrence will ensure the integrity of CRM system. Data quality tools can clean, protect, normalise and enrich all the data inside your Salesforce in real-time to always ensure its peak performance. System-to-system consistency, or the integration of multiple systems, is vital for a strong tempo and user adoption.
Launch Salesforce in phases. Employees may resist big change, so focus on one part of the overall pie. Salesforce adds real value only if people actually use it. If you try to implement too much at once, the project could backfire. We should not introduce so much of change that users are unable to accept it, and can’t adopt it even if they wish to. Thrusting something too much will only harden the attitude of existing detractors and create new ones. Your CRM success depends on the rate at which it can be adopted, but not the rate at which it can be implemented.
When Salesforce is implemented successfully by importing all data, it is time to make the data work. Tracking and monitoring the sales performance helps you make a decision on achieving the business goal.
CRM remains the largest and fastest growing enterprise software category today according to the latest market sizing, and market share research.
Salesforce, the global CRM leader, empowers companies of every size and industry to digitally transform and create a 360° view of their customers.
We pursue a customer-oriented approach and with many years of Salesforce experience guarantee a successful and timely delivery of your projects, regardless of the size of the complexity. At EmicoCloud we offer development and support solutions. We offer unlimited fixed price developments and support packages that best suit your needs.
We analyze your business needs and recommend how they can be addressed with Salesforce.We analyze your sales, customer service and marketing needs and define Salesforce clouds, editions and features (default or custom) that will help you optimally address these needs.
We deploy Sales, Marketing, Service and other Salesforce Clouds to create your unique Salesforce solution.We complement your Salesforce solution with AppExchange or custom apps, other Salesforce products (like CPQ and Billing, Salesforce Einstein) to cover your business needs.
We deploy Sales, Marketing, Service and other Salesforce Clouds to create your unique Salesforce solution. We build custom Salesforce apps for your internal needs that either solve specific tasks or add a substantial piece of functionality to Salesforce.
We provide ongoing management of your Salesforce solution. We perform user administration, data administration, etc. to spare you from the daily routine administration entails.
Let us know your Salesforce project needs and we'll set up a time to chat about timelines, budgets and next steps.
If you have any further questions, please give us a call or send us a short email.
An in-house Salesforce Administrator is a great asset, but they sometimes lack the technical background and business acumen needed to effectively design and implement complex Salesforce solutions. Our Salesforce Consulting Services give you access to a team of Certified Salesforce Consultants and developers, who takes a holistic approach and can clearly translate your business requirements into a comprehensive, scalable solution. We will work closely with your Salesforce Administrator at all times to ensure that any changes are communicated and implemented in a way that will not inhibit their daily responsibilities.
We will come on-site to your business as often as is desired, though we do encourage working remotely (via phone, email, or video conferencing) whenever possible, in the interest of being efficient with our time and your money. Development and implemenation work is exclusively conducted on a remote basis. We do charge half-time for travel plus any incurred travel expenses for any on-premise support and training.
Salesforce provides highly actionable insights and analytics, and allows businesses to automate and streamline internal business processes. It achieves this by collecting comprehensive customer information and tracking all interactions at an individual customer level.
Whether Salesforce is the best CRM solution for you will depend on your needs, current processes, existing infrastructure, and your budget. Most Salesforce users prefer it for the following reasons:
Drop us a line, and our rep will contact you to arrange an initial discussion. You agree to have EmicoCloud contact via email, phone, messengers and that EmicoCloud can share your request with affiliated development center.
Wichertstr.8 80993 Munich Germany
info@emicocloud.de
+49 89-21556651